Monday – Friday
8:30 a.m. - 5:00 p.m.
July and August
Monday - Friday
8:30 a.m. – 4:00 p.m.
Social Services
Interested in Employment Opportunities? Click here!
Important Notice:
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The main entrance and parking for the Department of Social Services is located at the rear of the building on Massey Street. Visitors must use the main entrance. All other entrances/exits are locked to the public.
Keep Your SNAP Benefits
If you are over 18 years old or under 65 years old and do not have a child under 14 on your SNAP case, you could be subject to new rules from the Federal government in order to continue to receive SNAP. Please visit our SNAP Page to learn if these rules apply to you and how to comply with them.
New EBT Card Lock Feature is Available
Click the following link for more information: Pub-5261 Safeguard Your Card - New EBT Card Lock Flyer
To apply for Temporary Assistance, SNAP or HEAP you may do so online at https://www.mybenefits.ny.gov or visit https://otda.ny.gov/programs/applications to print an application.
Applications and supporting documentation may be submitted by:
- Fax: at (315) 785-3346
- Mail: Jefferson County Department of Social Services, 250 Arsenal St., Watertown, NY 13601
- Drop box: located in the parking lot (include your name and your worker’s name)
Supporting documentation (NO Applications) may be submitted by:
- Mobile Document Upload: NYDocSubmit
Paperwork (NO Applications) may be submitted by email to:
- TA Intake & SNAP (New applicants): Jeffteam1@dfa.state.ny.us
- SNAP Undercare (Open cases): Jeffteam2@dfa.state.ny.us
- TA Undercare (Open Cases): Jeffteam2TA@dfa.state.ny.us
- HEAP: Jeffheap@dfa.state.ny.us
- Day Care: JeffDaycare@dfa.state.ny.us
Direct Cash Available for Eligible Youth Currently or Formerly in Foster Care
Chafee Funds Program – Cash Rewards are available!
Eligibility Requirements:
- 21 through 22 years old AND were discharged from foster care at age 18 or older; OR
- 21 through 22 years old AND currently in foster care; OR
- 18 through 20 years old AND were discharged from foster care at age 18 or older and are no longer in care
To apply click the link: Chafeeny.Smapply.org
If you have any questions, contact: Admin@chafeeNY.org
Home Management Fairness Notices
Engesser Notice of Class Action Settlement - English
